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MICHAEL EGLERS
Position: Employee Morale Supervisor
Years with SkyHigh: April 1998 - May 2002 - present
Hobbies: motorscooter restoration, yoga
Flown SkyHigh lately? Noticed a few more semi-genuine smiles on our faces? Well, you can thank Mr. Michael Eglers for that!
After we experienced a sudden drop in employee morale due to shortened smoke breaks and the "unbearable itchiness" of our new uniforms, Michael, SkyHigh's Employee Morale Supervisor, was charged with turning his co-workers' collective frown upside down. Michael responded with a resounding, "Um, yeah, uh, so..." and leapt into action.
Mr. Eglers' first step was to create the Spirit Upliftment Task Force, followed immediately by nicknaming himself "The Smile Sergeant." Michael then scheduled daily Spirit Assessment Assemblies, where employees were asked to fill out Individual Spirit Evaluation Forms (Form 1057XN:234#22H). Those with low scores-nearly 92 percent of the SkyHigh staff-were issued Demerits. When Spirit scores continued to drop after three weeks of Spirit Assessment Assemblies, Sergeant Eglers began issuing Double Demerits, then Triple Demerits.
When even Quintuple Demerits failed to increase Spirit scores, Michael announced that his next step would be to "slap that frown right off" the faces of those with the lowest scores. Surprisingly, this too proved ineffective.
Finally, displaying the leadership skills he has claimed to possess since joining SkyHigh, Michael made an impassioned plea to his coworkers: "If all of you just pretended to be a bit happier and more motivated around here, we could stop having these stupid meetings every morning at 5:30!"
The staff responded, sending Spirit scores soaring to a record high. Now, nearly 4.8 percent happier and more motivated, we here at SkyHigh have truly never been more ready (according to tests) to deal with the everyday anguish of keeping our customers un-angry.
Way to go, Michael!
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